There was a food spill right outside the sliding doors to the front desk late one evening ( taco meat and sause along with it's container) I think something like this shouldn't wait for next day cleaning crew, registration for rooms are throughout the day and night, that does not make a good welcoming impression
I was under mandatory evacuation from Hurricane Irma in South Florida. A very stressful situation exasperated by many hotels filling up quickly. I had to drive 13 hours to Atlanta to find an available hotel where I stayed a few nights. After having to move out of that hotel, I found this hotel on the Panhandle of Florida had a room available so I reserved it. Unfortunately Hurricane Irma moved up to Atlanta with high winds and flash floods the day I was checking out of Atlanta, so I couldn't leave. I attempted to cancel my reservation by calling the front desk (I am confident another evacuee would gladly take my room) but the guy who I called said it was hotel policy that they will not cancel. I tried the following day to have Expedia negotiate with the hotel but the hotel still refused.
The hotel is in an easily accessible location on route 85. Rooms are clean and the breakfast room is clean and kept clean and stocked throughout the morning. There's a hot breakfast as well as the usual Continental stuff. The hotel is completely no smoking and doesn't allow pets however during my stay someone had sneaked in a dog. Housekeeping is friendly rather than the usual sullen. Also, the hotel provides a grill next to the pool for residents to use. The smell from this when it's in use permeates the hotel and is worse than any cigarette smoke you might encounter. If it weren't for the grill and smoke I would have given 5 stars. They also need to get on the pet thing.
So the most important accommodation room, beds, bathroom, over all cleanliness friendly staff, competitive price, we're great!
Nice clean rooms. Breakfast was solid. Room was quiet, water was hot, staff was nice. No complaints. Would stay there again.
Clean but could use carpet & linen updating. Amazing breakfast buffet. Always n i mean always amazing front desk service in morning or night
The love seat in our room had very visible stains from dark to white stains
This was a very nice place. The staff from front desk, cleaning staff, to breakfast staff ! I will go back any time !!! The beds were comfortable, nice and clean clean rooms but The hall on the 3rd floor towards #306 had 2 really bad black stains in the carpet, they annoyed me while coming and going.
During a humanitarian crisis, I am disappointed in this hotel sticking to their policy over the safety of their guests. Most businesses "step up" to help their fellow person, but not here. This is another example of a corporation taking advantage of those in need. If I could give a "zero" rating I would. This is very disappointing.
The pool was not clean it was very cloudy when wanted to use it on 8/2/17
Comfort Suites At Eglin Air Force Base is a US Lodging based in Niceville, Florida. Comfort Suites At Eglin Air Force Base is located at 148 W John Sims Pkwy, Niceville, FL 32578, USA.
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